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About Smiths

Smiths have grown to be New Zealand’s leading supplier of appliance parts and water heating products. 100% NZ owned and operated, our team have extensive knowledge and technical expertise If we can’t find the part for your appliance, chances are it’s not available. We’re the perfect mix of Kiwi customer service, industry knowledge with long standing industry relationships and have the largest available stock on hand of any appliance parts supplier in New Zealand.

If you want to work with a company that cares about your purchase, will take the time to ensure you have the right part and offers the longest warranty in the industry, then head on over to the online shop or give us a call.

Smiths began back in 1989 when Alex and Cecile Smith started working out of a garage in Auckland. They quickly developed a reputation as an innovative importer and distributor of the world’s leading appliance brands to New Zealand’s wholesale and appliance service industries. Today, we continue to uphold our reputation for customer service, stocking and distributing New Zealand’s widest range of aftermarket appliance components.

We’ve been around for 30 years and continue to thrive. How do we do it? Simple, we remain true to our values and offer the best customer and distribution service around. So, if you have any questions or suggestions how we can improve we’d love to hear from you.

Why Smiths

We’re all about sustainability. As appliances age, manufacturers stop making replacement parts. Why should you replace a complete appliance just because the door seal is broken and no longer available? We don’t think that’s fair. 

At Smiths, we manufacture many of the products you see on our website. Utilizing manufacturing facilities in Auckland, Putaruru, Morrinsville, Tauranga, Wellington and with our team in Shanghai, we’re able to stay in close communication with our suppliers. This allows us to be meticulous about quality and gives us the confidence to put the Smiths brand on the package.